TRAINING RESOURCE WEBPAGE
- FULLER BRUSH FOR ME -
If you were
one of my 1200 distributors, you aren't anymore. The Company took away all
distributors and referral bonuses on Oct 1, 2016, to handle themselves. I will
continue adding some updates on this page.
Oct 31, 2017
- FULLER-STANLEY CLOSED THEIR DOORS AND ALL WEBSITES.
YOU to all my distributors over the years who tried to keep Fuller Brush in
I at least, appreciate your efforts and support.
Jan 5, 2018
- Larry Gray finally gives us an update on the new owners (Hotline
1-800-282-1171). Fuller Brush was sold to Galaxy Brush LLC of Lakewood NJ (note
that location since there is a different Galaxy Brush in PA.) What about
us? They can't be bothered with us anymore. He says "SOME" distributors may be
allowed to sell the products (I heard it may be case-lots only). No more details until
Roland Rhoades, Fuller Brush Division Director, & Head of The
DownEast Winning Team
26 Years Providing Customer Service and
10 Blackberry Lane - Gorham ME 04038
End of the
Distributor Program Q&A 9/13/16
including the Original Letter from
Regarding the 8/22/2017 EMAIL FROM FULLER:
YES, that does sound like a "Dear John"
kissoff, doesn't it. They plan to liquidate ALL their inventory
in the next 30-90 days.
Oct 2017 update: They have located a buyer for 2018 who says they don't want that inventory made
who knows where. I have heard they will continue a "Net wholesale price plan"
which sounds better to me.
If you have waiting customers, buy what you
can at the NET prices (wholesale no commission) which also reduces what the 10%
shipping is charged on.
2017 update: Fullerdirect and your websites will be discontinued. You can purchase
at net wholesale and have orders dropshipped to your
customers without a fee. Copy off all your customer lists NOW while you can, in case you
decide you want to be able to contact them again. They and our websites will
shut down Oct 31. It may be 3-4 months before the new owners make products
Posted on my
Facebook page 3/3/2017:
Thank you #FullerBrushCompany RIP
for being so mis-managed that you are putting your thousands of distributors out
of business along with yourselves. My bonus check for Jan 2017 was $39. Ten
years earlier in Jan 2007, my retail team volume for that one month was
Long way from my high point building my Fuller team business to over $1-million
per year in 2006-2008. After that period, the backorders started mushrooming,
Fuller actually told my team members that I was training,
to slow down and save some products for other distributors and that we were
taking up too much time placing orders, so many large salespeople got disgusted
and left. And then on Oct 1, 2016, Fuller stole my entire team that I had built,
saying they would handle all the distributors themselves, which turned into so
much work that they started charging distributors $10 just to place an order,
and fired all of Kansas customer service "wasting time" answering questions.
Each month shows a continued steady decline in products available. I'm closing out in
Roland's Home Page
Presentations (& connected pages)
Oct 28, 2016 Sales Hotline
Nov 23, 2016 Sales Hotline
between-the-lines explanation of the Oct 28 Sales Hotline
and other announcements.
What does it mean? Is it suicide?
* This is MY personal evaluation
of what is going on, based on my 25 years with Fuller. -
First, have you wondered about the labeling of our products,
"Manufactured for the Fuller Brush Company, Napa CA"?
When Fuller first went bankrupt in 2012, they were rescued
by a restructuring that separated the distributor program as
"Fuller Brush Co", and the factory remained secure as a
separate entity "Fuller Industries Inc." So it is the Fuller
factory making the products for the Fuller Brush company. If
it is USA, that has meant made by the Kansas Fuller factory.
Luckily, this separation is now saving the factory as they
near bankruptcy for 2017.
October 1, 2016 Fuller
Brush/ Stanley Home Products changed the whole marketing
plan, saying they were "deep in the red", taking away my
1200 distributors that I had advertised for, recruited,
trained, and supported, saying all distributors were now
direct with the Company. As a Director I was
guaranteed a locked-in 41% or more commission. They told me
in October that I was no different than
a brand new distributor joining and therefore was back at
26%. Luckily at age 65, I only have to wait it out and sell
the USA inventory that I bought at 51% in September, with
minor purchases as necessary. They also increased
shipping to 10% with a $9 minimum, including for our
customers, making the $7.95 on the catalog order forms
obsolete. And they now have a 7-12% customer processing fee
on ANY orders not shipping direct to you. If you don't
order online and want to order by phone, they have also
added a $10 convenience fee to each order. YES, they are
charging you $10 to buy from them! [see your new Distributor
Guide in your back office.] They seem to be reaching
to get rid of us as a distraction from them selling to
everyone directly. (Larry Gray had also promised to
reimburse some of my national advertising expenses over the
years. Trying to submit my invoices to them and being
ignored since Dec 2015, Larry finally responded in Oct 2016:
NO, be happy that we reimbursed anything in the past.)
The Oct 28, 2016 Sales
Hotline makes this statement:
"At Fuller Brush and Stanley Home
Products, we provide top quality products at a great value
to customers across the country. As such, we are constantly
searching for new products and new suppliers to meet our
high standards of quality. Only by searching for new
suppliers are we able to make certain that our costs stay
competitive, so that we can offer the best value to our
customers. Please be aware
that the packaging (such as bottle design or labeling) may
change with a new supplier. We fully understand the extreme
value of our "tried and proven" formulas . . . therefore, we
provide the new supplier with our formulas for production of
So.... what the heck does that mean?
Yes it IS ominous, if you
are one of the 95% who joined Fuller to sell real Fuller
American-made products. In my opinion, the Fuller
factory is the REAL Fuller. They already announced that the
manufacture of Stainless Steel Sponges were being moved to
Mexico. Napa CA has no loyalty to the Fuller factory or
their Kansas employees at all. Watch the new labels closely
to see if they are still USA.
Fuller Brush was saved from bankruptcy in 2012 by David
Sabin and Victory Park Capital. These investment companies
typically have a 5-year plan. This is the 5th year and they
admit to being "deep in the red". Suing has been suggested,
but they have nothing to sue. An educated guess is that they
are cutting expenses (us distributors, manufacturing
expense, etc) to make themselves look better on paper to
sell off to somebody else. A new buyer might recognize
the value, history, and heritage of Fuller Brush & Stanley
distributors, OR they might just buy a brand name to stick
on store shelves. Only time will tell, but I expect that to
be in 2017.
I will continue limited selling,
concentrating mostly on my inventory. I have purposely not
bought anything from Fuller in October, making my total
volume drop from $58,000 in September to zero. If you have
inventory, tell me and I may have customers for your
discontinued products. I encourage you to earn what you can
while you can. Thousands of people buy Fuller-Stanley
at the retail price. You can still buy at a discount.
See also the FULLER
HISTORY RIP link.
My Kitchen Product
Salad All in One:
FIESTA RED SPIN MOP VIDEO
Flyer reproduced from a Fuller magazine showing that our
aerosols are just fine for the environment.
Motivational Posters you can print out if you wish.
FULLER BRUSH ARTICLES from past company
newsletters or the press.
||DWT Director promotions
found in print in past Fuller Newsletters.
Sales Force History
||The Evolution of the
Fuller Brush Sales Force, Mini Company History, 2006
Fuller Brush 1986 History
||History of Fuller Brush,
1986 6p magazine article
Maine area Newspaper
story The weekly American Journal asked for an interview after receiving my press
release. I certainly didn't expect a FRONT PAGE ARTICLE AND PHOTO of me!
Continued on Page 11. This is the Oct 15, 2003 issue and the paper covers Westbrook,
South Portland, Gorham, Windham, Scarborough, Standish, and Cape Elizabeth
Maine. I found out it was in the paper by a bunch of phone calls asking for
catalogs. Click on both links for a photo
and a readable version of the article.