DOWNEAST WINNING TEAM
 TRAINING  RESOURCE  WEBPAGE
- FULLER BRUSH FOR ME -

If you were one of my 1200 distributors, you aren't anymore. The Company took away all distributors and referral bonuses on Oct 1, 2016, to handle themselves. I will continue adding some updates on this page. 

Oct 31, 2017 - FULLER-STANLEY CLOSED THEIR DOORS AND ALL WEBSITES.

 THANK YOU to all my distributors over the years who tried to keep Fuller Brush in business. 
I at least, appreciate your efforts and support.

Jan 5, 2018 - Larry Gray finally gives us an update on the new owners (Hotline 1-800-282-1171). Fuller Brush was sold to Galaxy Brush LLC of Lakewood NJ (note that location since there is a different Galaxy Brush in PA.)  What about us? They can't be bothered with us anymore. He says "SOME" distributors may be allowed to sell the products (I heard it may be case-lots only). No more details until April.

 

Presented by Roland Rhoades, Fuller Brush Division Director, & Head of The DownEast Winning Team
 26 Years Providing Customer Service and Distributor Training
10 Blackberry Lane - Gorham ME 04038
PHONE/VOICEMAIL:  1-207-892-0923
Email: FBDWT@maine.rr.com

 02/19/2018 update

End of the Distributor Program Q&A 9/13/16

including the Original Letter from Fuller-Stanley

Regarding the 8/22/2017 EMAIL FROM FULLER:

  YES, that does sound like a "Dear John" kissoff, doesn't it.  They plan to liquidate ALL their inventory in the next 30-90 days. 
Oct 2017 update: They have located a buyer for 2018 who says they don't want that inventory made who knows where. I have heard they will continue a "Net wholesale price plan" which sounds better to me.

If you have waiting customers, buy what you can at the NET prices (wholesale no commission) which also reduces what the 10% shipping is charged on.

Oct 2017 update: Fullerdirect and your websites will be discontinued.  You can purchase at net wholesale and have orders dropshipped to your customers without a fee.  Copy off all your customer lists NOW while you can, in case you decide you want to be able to contact them again. They and our websites will shut down Oct 31.  It may be 3-4 months before the new owners make products available again.

Posted on my Facebook page 3/3/2017:

Thank you #FullerBrushCompany RIP for being so mis-managed that you are putting your thousands of distributors out of business along with yourselves. My bonus check for Jan 2017 was $39. Ten years earlier in Jan 2007, my retail team volume for that one month was $103,112.
Long way from my high point building my Fuller team business to over $1-million in sales per year in 2006-2008. After that period, the backorders started mushrooming, Fuller actually told my team members that I was training, to slow down and save some products for other distributors and that we were taking up too much time placing orders, so many large salespeople got disgusted and left. And then on Oct 1, 2016, Fuller stole my entire team that I had built, saying they would handle all the distributors themselves, which turned into so much work that they started charging distributors $10 just to place an order, and fired all of Kansas customer service "wasting time" answering questions. Each month shows a continued steady decline in products available. I'm closing out in 2017.
               Roland's Home Page

Roland's Shopping Presentations (& connected pages)
 

Oct 28, 2016 Sales Hotline here*
  Nov 23, 2016 Sales Hotline here*

Important between-the-lines explanation of the Oct 28 Sales Hotline and other announcements. What does it mean?  Is it suicide?

  * This is MY personal evaluation of what is going on, based on my 25 years with Fuller. - Roland Rhoades.
First, have you wondered about the labeling of our products, "Manufactured for the Fuller Brush Company, Napa CA"?
When Fuller first went bankrupt in 2012, they were rescued by a restructuring that separated the distributor program as "Fuller Brush Co", and the factory remained secure as a separate entity "Fuller Industries Inc." So it is the Fuller factory making the products for the Fuller Brush company. If it is USA, that has meant made by the Kansas Fuller factory.  Luckily, this separation is now saving the factory as they near bankruptcy for 2017.

October 1, 2016 Fuller Brush/ Stanley Home Products changed the whole marketing plan, saying they were "deep in the red", taking away my 1200 distributors that I had advertised for, recruited, trained, and supported, saying all distributors were now direct with the Company.  As a Director I was guaranteed a locked-in 41% or more commission. They told me in October that I was no different than a brand new distributor joining and therefore was back at 26%. Luckily at age 65, I only have to wait it out and sell the USA inventory that I bought at 51% in September, with minor purchases as necessary.  They also increased shipping to 10% with a $9 minimum, including for our customers, making the $7.95 on the catalog order forms obsolete. And they now have a 7-12% customer processing fee on ANY orders not shipping direct to you.  If you don't order online and want to order by phone, they have also added a $10 convenience fee to each order. YES, they are charging you $10 to buy from them! [see your new Distributor Guide in your back office.]  They seem to be reaching to get rid of us as a distraction from them selling to everyone directly. (Larry Gray had also promised to reimburse some of my national advertising expenses over the years. Trying to submit my invoices to them and being ignored since Dec 2015, Larry finally responded in Oct 2016: NO, be happy that we reimbursed anything in the past.)

The Oct 28, 2016 Sales Hotline makes this statement: "At Fuller Brush and Stanley Home Products, we provide top quality products at a great value to customers across the country. As such, we are constantly searching for new products and new suppliers to meet our high standards of quality. Only by searching for new suppliers are we able to make certain that our costs stay competitive, so that we can offer the best value to our customers.  Please be aware that the packaging (such as bottle design or labeling) may change with a new supplier. We fully understand the extreme value of our "tried and proven" formulas . . . therefore, we provide the new supplier with our formulas for production of our products."

So.... what the heck does that mean?  Yes it IS ominous, if you are one of the 95% who joined Fuller to sell real Fuller American-made products.  In my opinion, the Fuller factory is the REAL Fuller. They already announced that the manufacture of Stainless Steel Sponges were being moved to Mexico. Napa CA has no loyalty to the Fuller factory or their Kansas employees at all. Watch the new labels closely to see if they are still USA.

THE FUTURE
Fuller Brush was saved from bankruptcy in 2012 by David Sabin and Victory Park Capital. These investment companies typically have a 5-year plan. This is the 5th year and they admit to being "deep in the red". Suing has been suggested, but they have nothing to sue. An educated guess is that they are cutting expenses (us distributors, manufacturing expense, etc) to make themselves look better on paper to sell off to somebody else.  A new buyer might recognize the value, history, and heritage of Fuller Brush & Stanley distributors, OR they might just buy a brand name to stick on store shelves. Only time will tell, but I expect that to be in 2017.

I will continue limited selling, concentrating mostly on my inventory. I have purposely not bought anything from Fuller in October, making my total volume drop from $58,000 in September to zero. If you have inventory, tell me and I may have customers for your discontinued products. I encourage you to earn what you can while you can.  Thousands of people buy Fuller-Stanley at the retail price. You can still buy at a discount.

See also the FULLER HISTORY RIP link.

WEBLINK

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Last Update

My Kitchen Product Videos

Smart Grater: 
http://www.youtube.com/watch?v=10ph4N5qqMw

Salad All in One: 
http://www.youtube.com/watch?v=rnc_B8Jdt88

FIESTA RED SPIN MOP VIDEO

9/7/2013
Aerosols Flyer reproduced from a Fuller magazine showing that our aerosols are just fine for the environment.  
POSTERS Motivational Posters you can print out if you wish.  
FULLER BRUSH ARTICLES from past company newsletters or the press.
DWT Recognitions DWT Director promotions found in print in past Fuller Newsletters.  
Sales Force History The Evolution of the Fuller Brush Sales Force, Mini Company History, 2006  
Fuller Brush 1986 History History of Fuller Brush, 1986  6p magazine article  
Westbrook Maine area Newspaper  PDF story  The weekly American Journal asked for an interview after receiving my press release. I certainly didn't expect a FRONT PAGE ARTICLE AND PHOTO of me! Continued on Page 11. This is the Oct 15, 2003 issue and the paper covers Westbrook, South Portland, Gorham, Windham, Scarborough, Standish, and Cape Elizabeth Maine. I found out it was in the paper by a bunch of phone calls asking for catalogs.  Click on both links for a photo and a readable version of the article.